Case Manager for Expedited Housing Initiative
Headquartered in Fulton Market in Chicago, EMMAUS is a Christian 501c3 nonprofit organization that fights exploitation worldwide and supports male survivors’ journey out the sex trade into freedom and fullness of life. Additional information is available at www.streets.org.
The COVID-19 crisis has highlighted the importance for both individual and community wellbeing as housing insecure populations are more vulnerable than ever. Many people experiencing homelessness are considered high risk for COVID-19 exposure and need access to immediate housing. To respond to this crisis, the Chicago Continuum of Care (CoC) developed the Expedited Housing Initiative (EHI) to support those who have been impacted by COVID-19.
The EHI is testing innovative approaches to speed the ending of homelessness in Chicago. By leveraging an unprecedented reduction of barriers and increase in federal funding, the EHI is improving system wide efforts and housing more people, faster than ever before. This initiative is a collaborative effort between the Chicago Department of Family & Support Services (DFSS), Chicago Department of Public Health (CDPH), All Chicago, the Corporation for Supportive Housing (CSH), and the Chicago Continuum of Care.
All Chicago has partnered with agencies to provide Rapid Rehousing and case management services for up to 2,000 households experiencing homelessness. To become a case manager as part of the EHI, please access the agency application process below.
The Case Manager will report to the Managing Director of Program. This position is client focused and is responsible for assisting individuals and their families who are experiencing homelessness secure and maintain housing. The Case Manager must be able to work with clients to create goals with evidenced based practices. Help individuals identify housing stability barriers and assist them through crisis intervention. The goal of providing oversight and continuity for men seeking relief from the sex trade and the healing and equipment needed to live a life free from exploitation at EMMAUS’s Drop-In Center. Additionally, the Case Program Manager will assist the Managing Director of Programs in building and leading trauma-informed programs that promote healing. Our Culture Our team is growing, and our culture is unique – our team is diverse in various ways, humble, quirky, gracious, hopeful, nuanced, and fun. We’re looking for someone who shares these qualities and upholds the highest value for excellence, work ethic, and professionalism – because our mission demands our very best.
Who We’re Looking For:
This role might be for you if you love seeing the unseen, serving the exploited, love Jesus, seamlessly and patiently integrate your faith into whole-person trauma-informed care, view life through a glass-half-full perspective, enjoy solving problems, have an insatiable appetite to learn, enjoy being on the front lines, have an insatiable appetite to learn, and share our value.
Education and Experience
Bachelor’s Degree in Psychology, Sociology, Social Work. Master’s Degree in clinical psychology preferred. rehabilitative or social service field required from an accredited college or university; CADC, LPC or LSW designation or “hard knock” experience preferred.
Outreach, drop-in center, or clinical experience are strongly desired. Evidence of nonprofit volunteer work, ideally with an organization comparable to EMMAUS, a plus!
Pass DCFS requirements, including Health Clearance and Criminal Background Check as applicable.
Basic Job Responsibilities:
Conduct monthly (or as needed) home visits to ensure housing stability, support in developing life skills, and foster emotional support through a trauma-informed approach through a strength-based approach.
Perform crisis prevention and intervention as needed using Harm Reduction and Trauma-Informed Philosophies.
Document and report critical client issues to maximize retention for housing stabilization.
Utilize a strength-based, motivational interviewing skills and trauma-informed approach to empowering the client to meet their housing plan goals through external referrals for direct services, such as workforce development and employment training, financial stability, subsidized health care toward housing stabilization.
Assist clients as advocates for governmental benefits: SNAP, SOAR, housing needs to include evictions, landlord negotiation, and access to community resources (affordable childcare, food resources, utility assistance, furniture banks, etc.)
Effectively write case notes, letters, reports, maintain documentation, and complete required forms.
Monitor clients’ progress to ensure that goals and objectives are met related to housing needs.
Partner with property owners/representatives to obtain required documents in support of financial assistance requests.
Provide follow-ups to maximize the client’s ability to maintain housing after exit.
Track and report client outcomes in file and in HMIS. Ensure timely entry of data in HMIS. Ensure HMIS data is complete and accurate.
Foster a welcoming atmosphere conducive to respite and healing by leading a collaborative effort to plan program and activity-based opportunities of engagement.
Maintain documents and other records in compliance with organizational and external policies, procedures and applicable licensing standards.
Prepare and submit all required forms and reports in a timely manner.
Participate and facilitate regularly scheduled supervisory, clinical and program team meetings and training.
Connect boys and men to their community and available resources by maintaining collaterals and linkage agreements with relevant community organizations.
Performs other duties as assigned immediate supervisor or designee.
Must live in or around Chicago with means of transportation enabling local outreach
Mixture of in-office work and home visits, daytime and reasonable nighttime hours (as-needed) to provide a consistent presence and accessibility to those seeking service
Able to navigate exposure to elicit online content, with the support of protective processes and technology, to find and connect with victims
Strong verbal and writing abilities
Excellent organization skills and attention to detail.
Excellent interpersonal skills
Job Type: Full-time
$45,000/yr – $50,000/yr
Paid Time Off
8 hour shift
Day Shift (Preferred)
Drop In Center
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