Hotline Partnerships - The Network

Illinois Domestic Violence Hotline Community Partnerships

Improving Access to Safety

Since forming in 1998, the Hotline has partnered with Chicagoland gender-based violence direct service providers. In recent years, we have expanded our partnerships to better serve survivors in Illinois.

Safe Ride

The Hotline can connect survivors with safe rideshares to get to shelters, safe housing, the courthouse, and domestic violence-related medical appointments. In 2021, 445 adults and 66 children received rides to safety through this partnership. We can accommodate those with language and mobility access needs as well as large families or pets.


Pets are part of our families. Unfortunately, no Chicago-area shelters accommodate them. This can be a significant barrier to survivors leaving. We partner with Petsmart to offer survivors the option to stay in hotels with their pets or for pet care so they can go to a shelter and know their loved ones are safe.

Chicago Supportive Housing

Since 2019, the Hotline has partnered with Chicago Supportive Housing (CSH). Through this project, the Hotline’s Skilled Assessor meets survivors of domestic violence at shelters to assess them for housing insecurity and refers them to CSH’s housing resources. As of May 2022, we have conducted 787 assessments and CSH has been able to house 494 clients.


At the Hotline, we work closely with Communities Partnering for Peace (CP4P). We receive email alerts about all shootings and homicides. In turn, we use our expertise on trauma and violence to safely connect victims and survivors with Crisis Responder agencies in their neighborhoods. We addressed 3766 cases in 2021.

Chicago Survivors

The Hotline collaborates with Chicago Survivors to address the needs of homicide victims’ surviving relatives when domestic violence is involved. We provide case consultation and referrals. In 2021, the Hotline responded to 924 cases.


Comprehend the key objectives of the Illinois Department of Human Services ProtocolDemonstrate an understanding of essential PAIP curriculum componentsExhibit an understanding of an effective group process with appropriate co-facilitation skillsUnderstand and gain the tools to engage with difficult participantsBe familiar with PAIP Requirements and ReportingThis virtual PAIP training meets the DHS training requirement for PAIP staff; however, participants in this virtual training will be unable to use this training towards CPAIP certification, as ICDVP has not approved virtual trainings. CPAIP certification is voluntary and not required to run PAIP programming.

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